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Noticeboard

BANK HOLIDAY WEEKEND

The practice will be closed from 18.30 hours on Friday 24th May 2019 and will reopen at 08.00 hours on Tuesday 28th May 2019.  If you require a GP urgently during this time please telephone the surgery - you will automatically be transferred to the countywide out of hours service.

Practice Management

Bridget Derrett

Practice Manager

Bridget is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs, Clinical Manager and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Maggie Barnfield

Deputy Practice Manager

Maggie assists Bridget in managing the Practice and is specifically responsible for our computerised appointments system. She also looks after our Information Technology and ensures that we offer the most up to date ways for patients to access records, contact the Practice, make online appointments and order their prescriptions.

Claire Addison

Administration Manager

Claire oversees the Practice data which helps us to manage chronic diseases such as Diabetes, Asthma and Coronary Heart Disease.  She ensures that patients are regularly informed when their checks are due and assists the Practice Nurses in arranging appointments for follow-ups. 

Marie Mason

Reception Manager

Marie manages a team of Receptionists working both behind the scenes in our Admin Room answering your calls, arranging appointments and prescriptions and at our Desk on the first floor greeting patients when they arrive for consultations.

Christine Davies

Correspondence Manager

Christine is responsible for management of the correspondence workflow.  She ensures that all letters and discharge summaries are correctly allocated, recorded and filed electronically in the patient medical records.

Alison Marriner

Registrations Manager

Alison looks after both our new registrations and outgoing patients.  She ensures that all paperwork and necessary checks are completed promptly and that we have all the correct information to enable registration.

Nicola Durn

Deputy Reception Manager

Nikki assists Marie in managing our team of Receptionists ensuring the day to day running of patient contacts is working smoothly.

Administration

Kate Whitehead
Christine Magowan

Summariser

Reception

Jo Crowther
Melinda Sandford
Teresa Mezzone
Deborah Tobin
Verity Lannie
Caroline Gilder
Tammy Virgo
Sharon Garlick
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Beverley Sircombe
 
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